Need legal help?
Social Security Rights Victoria (SSRV) is a community legal centre that provides free legal services in relation to Social Security and Centrelink matters to people across Victoria.
Legal Assistance Line
Monday – Thursday
10am-1pm and 2pm-4pm
Telephone: 03 9481 0355
Worker Help Line
Monday – Friday
9.00am – 5.00pm
Telephone: 03 9481 0655
Rural callers
Telephone: 1800 094 164
If you live in the Geelong area, Barwon Community Legal Service also provides assistance with Centrelink issues.
Telephone: 03 5221 4744 / 1300 430 599
If you live outside of Victoria, you can find out about similar services in your state or territory by visiting the Economic Justice Australia website.
General enquiries
Monday –Thursday
9.00am – 5.00pm
Telephone: 03 9481 0299
Postal address: PO Box 4226, Fitzroy Victoria 3065
Contact us
Need help contacting SSRV?
Interpreters
If you do not speak or understand English well, using an interpreter could help.
You can access an interpreter by calling the Translating and Interpreting Service (TIS) on 131 450. You can then ask the TIS operator to call us.
National Relay Service
Social Security Rights Victoria welcomes calls through the National Relay Service, if you are deaf, have a hearing impairment and/or a speech impairment. Choose your access option (information here) and provide our phone number (03) 94810355 when asked by the Relay Officer.