Our Philosophy
Social Security Rights Victoria (SSRV) believes that all individuals are entitled to an adequate income. We also believe that the social security system is not accountable to people on (social security) payments.

We aim to be a critical voice on behalf of people receiving social security payments. SSRV works for change to the system as part of the National Welfare Rights Network (NWRN) (www.welfarerights.org.au).

We believe it is essential that the community, and people on social security especially, have independent legal services and support, in order to receive maximum entitlements, be aware of their rights, advocate effectively for themselves and for others.

Our Services
Telephone advice Service.

We provide free independent legal advice about any social security matter including (but not limited to):-

• Working out whether a person is due a social security payment (despite what others including Centrelink) may have said.
• Deciding which social security payment is the most appropriate for a person.
• Working out payment amounts and benefits.
• Appealing Centerlink decisions clients feel are wrong or inappropriate.
• Complaining about poor treatment by a Centrelink staff member.

Always seek independent advice.

Quarterly newsletter - Red Tape
Our quarterly newsletter is called Red Tape(RT). It contains commentary on social security issues and practical advice in relation to social security matters. RT is available in hard copy (by post) or it is sent to everyone on the email list server (see below). You can subscribe to RT without joining SSRV. Note that Red Tape is also available as a PDF file under publications on this website.

Email list server
Members can keep up to date with SSRV activities and related issues by joining our email list server. Details will be sent to members on joining or simply add your email address to the online application and you will be added automatically. 

Help with social security issues in the community
SSRV can support individuals and community groups who want to raise issues or learn about social security related topics. SSRV can run training programs or provide speakers in relation to social security matters.

Working with other groups to push for improvements in social security law
As well as being part of the NWRN, SSRV works with other community groups in the fight for a fairer system for all.

Individuals and groups can join SSRV. This assists SSRV to promote its work to individuals and community groups and participate in public debates about social security law. Membership of SSRV and RT subscriptions are free.

SSRV also employs unpaid volunteers. People wishing to gain experience within the social security field. Those interested should contact SSRV for further information.

Social Security Rights Victoria (SSRV)
Phone: 9416 1111 ; 1800 094 164.
Fax: 9419 3552
Website: www.ssrv.org.au
Postal address: PO Box 30 Abbotsford VIC3067

To apply for membership of the Unit or for volunteer information please click here